Service Architect

Permanent
Peterborough
Cambridgeshire
IT and Digital Technology
£35000 - £40000 per annum, Benefits: generous bonus scheme paying up to 10%, matched pension up to 10%
J41870

Job description

Service Architect
Peterborough
Up to £40k/Bonus scheme/Pension matched up to 10%

Your next role is within a large global company that prides themselves on developing their talent internal.

You will be working in a fairly autonomous role that will involve communication and assistance across several key areas of the business including the projects team.

The key responsibilities of the role are;

- Develop and maintain the service management roadmap.
- Develop and maintain the service catalogue
- Ensure the smooth transition of new services and partners
- Review the impact to services and capacity plans as new services are introduced/removed/changed and then identifying and managing risks
- Ensure the service documentation and underpinning processes are in place
- Continuously ensure effective knowledge transfer to operational teams
- Provide services expertise and best practice advice and support
- Develop and implement new service lines and ensure successful adoption

You will have;

- A proven track record of successful service design and transition
- A thorough understanding of ITIL service management methodology
- An understanding of PRINCE2 or similar project management methodology.
- Good awareness of Data Centre and Cloud technologies

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