Technincal Customer Service Administrator

Permanent
Suffolk
Suffolk
IT and Digital Technology
£18000 - £23000 per annum
J44149

Job description

Customer Support Administrator
Bury St Edmunds
Salary: £18-23k
You will be looking to join a growing company in this key position as the company customer support administrator this role is a vital position working closely with the IT department as it allows the rest of the team to perform at an exceptional level. This role will allow you to progress through the company from the bottom up. Employee progress is a major driver for this employer as they like to promote within.
This role requires someone with excellent customer service and administrative skills, and the attention in learning about the expertise to better support customers and the team.
Role Responsibilities:
·Handing out customers support calls via email and telephone
·Answering to general enquiries by phone and email
·Administrative Support

Requirements for the role:
·1 year previous experience in Customer Service role, ideally within an office environment
·Customer service and communication skills,
·Work effectively in a pressured environment
·Microsoft Office applications
·Attention to detail in all forms of communication.

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