Technical support analyst

Permanent
Norfolk
Norfolk
IT and Digital Technology
£20000 - £25000 per annum
J45548

Job description

Technical Support Analyst
Norwich

Cooper Lomaz are recruiting for a Technical support analyst to join our client in an Exciting new opportunity!

My Client are looking for a Technical support analyst to Help build and strengthen the support services they offer. The role will involve a variety of activities including some software development, systems analysis and other general customer support tasks.
This candidate will have a self -starter attitude with excellent commutation skills with a general awareness of Software and IT solutions but will also have the drive to enhance this skill set. A Strong problem-solving and a methodical approach towards tasks.
Job details / benefits:
··Flexible work life
··Salary: Competitive - based on experience
··Holiday: 25 Days Annual leave (plus bank holidays
··Home/Office Based

Key Responsibilities
·Outstanding customer service and call handling
·Swift and accurate issue diagnosis
·System customisation
·Identifying and developing internal solutions
·MSSQL database analysis and development
·VBA scripting/Macro development
For the opportunity to learn from the best, apply now!

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