Job descriptionSupport Engineer
Up to £40,000 Per Annum
Attention all Support Engineers! My client, an award winning specialist in the online photographic industry, is looking for a new Support Engineer to join their ever growing IT operations team. Working with both fellow members of the IT team and the broader business as a whole you will be providing efficient 1st and 2nd second line support as well as using your expert knowledge to identify opportunities for improvements and optimisation across the company's IT system.
On a day to day basis you will be hands-on managing a variety of helpdesk issues from their creation all the way to completion. You will be receiving, managing and recording these helpdesk requests through a variety of channels such as ManageEngine and JIRA. As the Support Engineer you will also be ask to resolve a variety of software and hardware issues. These support requests can range from general IT troubleshooting issues all the way to Infrastructure configuration.
As this is a technical based role the following still will be essential:
• Experience of installing and configuring Windows 7 (earliest) and Windows server 2008 (earliest)
• Ability to set up and configure using Active Directory
• Proving Desktop configuration and administration using Citrix Xen
• Commercial experience Installing and configuring PC/Server hardware
• Hands-on experience with Office 365 email in regards to administration and configuration
As many aspects of this role will include deskside and remote support the majority of your working week will need to be spent in the central London office. Although rare, you may well also be required to travel to the clients other offices in London and Norwich.
If the above sounds like you please apply now!
We are committed to equality of opportunity, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships