Service Level Agreement

Our commitment to excellence in recruitment sets us apart. In today’s fast-paced business environment, finding the right talent at the right time is crucial. We understand that each organisation has unique needs, and that’s why we’ve tailored our services to ensure a personalised and seamless recruitment experience. Our dedicated approach is designed to meet your demands with precision and professionalism.

Below, we detail our 8-step promise that guarantees a consistent, high-quality, efficient, and effective recruitment process tailored to propel your business forward.

Our 8-Step Promise:

1. Connect Promptly: Contact hiring manager within 2 hours of receiving the job descriptions.

2. Start Shortlisting: Initiate the shortlisting process within 24 hours of receiving the job.

3. First Submissions: Submit at least two CVs within 48 hours after job qualification.

4. Complete Submissions: Provide a total of four CVs within 96 hours (4 days).

5. Interview Coordination: Organise and prepare candidates for the interview process as advised.

6. Rapid Feedback: Deliver candidate feedback within 2 hours of the interview.

7. Offer Management: Ensure a final decision on any offers within a maximum of 48 hours.

8. Post-Placement Support: Offer support to both clients and candidates after placement.

This process is now used by all of our team! 

At Cooper Lomaz, we pride ourselves on not just meeting, but exceeding your recruitment expectations. Our 8-step promise is more than a process—it’s our commitment to your success. We understand the challenges businesses face in acquiring top talent and are dedicated to making recruitment as effortless and effective as possible. If you’re looking for a recruitment partner who is as invested in your business's success as you are, we invite you to submit a job brief today. Let us help you build the team that will drive your company forward.