Cooper Lomaz Recruitment Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with us, use our website, or engage with our recruitment services.
This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Cooper Lomaz Recruitment Services is a recruitment consultancy providing permanent, contract, and interim recruitment services.
Data Controller: Cooper Lomaz Recruitment Services
Registered address: Suite 8, Pottergate House, 83-87 Pottergate, Norwich, England, NR2 1DZ
Email: contact@cooperlomaz.co.uk
What Personal Data We Collect
We may collect and process the following types of personal data:
Candidates
- Name, address, email address, telephone number
- CVs, employment history, qualifications, skills, and experience
- Salary, rate, and benefit expectations
- Right to work documentation
- Interview notes and assessment feedback
- References and background check information (where applicable)
Clients and Business Contacts
- Name, job title, company name
- Business contact details (email, phone number)
- Contractual and billing information
- Communications and correspondence
Website Users
- IP address
- Browser type and version
- Pages visited and interaction data
- Cookies and similar tracking technologies
How We Collect Personal Data
We collect personal data in the following ways:
- When you submit your details or CV via our website
- When you apply for a role or engage with us as a candidate
- When you contact us directly by email, phone, or LinkedIn
- When clients engage us for recruitment services
- Through referrals, networking, or publicly available sources (such as LinkedIn)
- Through cookies and analytics tools on our website
How We Use Personal Data
We use personal data for the purposes of:
- Providing recruitment and talent advisory services
- Matching candidates with suitable roles
- Managing client relationships and recruitment assignments
- Communicating with candidates and clients
- Meeting legal, regulatory, and contractual obligations
- Improving our website and services
- Marketing our services where appropriate and permitted
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have given clear permission for us to process your data
- Contract – where processing is necessary to perform a contract or take steps prior to entering a contract
- Legal obligation – where we must comply with the law
- Legitimate interests – where processing is necessary for our business operations and does not override your rights
Sharing Your Personal Data
We may share personal data with:
- Clients for the purposes of recruitment and placement
- Third-party service providers (e.g. CRM systems, IT providers, background check providers)
- Professional advisers such as accountants and legal advisers
- Regulatory or law enforcement bodies where required by law
We do not sell personal data to third parties.
International Data Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
Data Retention
We retain personal data only for as long as necessary:
Candidate data is typically retained for up to 2 years after last meaningful contact, unless you ask us to retain it for longer
Client and business contact data is retained for the duration of the relationship and for a reasonable period afterwards
Financial and contractual records are retained in line with statutory requirements
You may request deletion of your data at any time, subject to legal obligations.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where consent is relied upon)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings or via our cookie banner.
Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Access to personal data is restricted to those who need it for legitimate business purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: contact@cooperlomaz.co.uk