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LIVE - Customer Service Executive - French Speaking

Job title: LIVE - Customer Service Executive - French Speaking
Contract type: Permanent
Location: Bury St Edmunds
Industry: Sales & Marketing
Start Date: 2020-04-01 00:00:00
Salary: Competitive
Reference: J41045
Contact name: Karolina Solarz
Contact email: ksolarz@cooperlomaz.co.uk
Job Published: January 01, 1970

Job description

Customer Service Representative - French Speaking - Bury St Edmunds - Extremely competitive salary plus benefits

Are you fluent in German and looking to use your language skills in a business environment?
Do you pride yourself in giving the highest level of customer services to your clients?

If the answer is yes please contact me now to discuss this role in more detail!

My client is looking for a Customer Service Representative whose primary responsibility will be answering incoming calls, placing orders, checking stock and status of orders and using problem-solving skills to resolve customer issues. Your role will be challenging and rewarding with great job satisfaction as well as an interesting and dynamic workplace environment.

As a Customer Service Representative, you will have ownership of your own accounts and be involved across all areas of the business.
- Possess excellent verbal and written communication skills in both English and German
- Demonstrable experience providing high levels of customer service in a technical environment
- High standard of education; preferably degree qualified
- Strong computer skills and a good working knowledge of MS Office and an ERP systems
- Experience of developing and implementing Customer Service policies and procedures, including returns
- Strong organisational skills and ability to multitask
- Ability to understand technical concepts
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Karolina Solarz

Senior Consultant - Sales & Marketing

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