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2nd line Application support engineer

Job title: 2nd line Application support engineer
Contract type: Permanent
Location: Ipswich
Industry: IT & Digital Technology
Start Date: 2020-05-01
Salary: £28000 - £32000 per annum
Reference: J41425
Contact name: Josh Barrett
Contact email: JBarrett@cooperlomaz.co.uk
Job Published: January 01, 1970

Job description

Application Support Engineer
£28,000-£32,000 PA

Cooper Lomaz are working with a global software house based in Ipswich who are looking for an Application Support Engineer to join their team. You will be working on a variety of bespoke cloud based products within the healthcare sector, supporting clients across the globe, from USA, Europe and Australia. You will be working in a collaborative environment, closing working with other departments to ensure the software they are providing continues to work effectively and efficiently.

This role will involve a lot of troubleshooting and diagnostic capabilities as you will be tasked with solving complex queries to resolve client issues. There is endless variety with this role due to the nature of the software you will be supporting and how it is integrated. They are looking for a motivated and self sufficient candidate, who is not afraid to "go the extra mile" for the team.

Previous experience supporting bespoke software / applications is desirable, but a sharp mind and key eye for detail is a must due to the importance of this software. They work within the Microsoft stack, and experience supporting Microsoft server is desirable. Candidates with experience of SQL and SQL server will be preferable, but the majority of scripts and reports will be predetermined. Experience working within Agile environments will be beneficial as well as an interest or experience in cloud based technologies and the desire for continuous learning and improvement will be key.

If you are an experienced Application support engineer looking for your next step where you can contribute to a global team and continue to thrive and progress with the latest technologies, then get in touch and APPLY NOW!
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